Frequently asked questions.

Do you provide remote IT support?

Yes. Many computer, email, Microsoft 365 and networking issues can be resolved remotely, allowing us to help you quickly without requiring an on-site visit.

Do you offer on-site support in Auckland?

Yes. We provide on-site IT support throughout East Auckland, including Flat Bush, Botany, East Tāmaki, Howick, Pakuranga, Manukau and surrounding areas.

Can you setup and repair computers?

Yes. We setup and diagnose and fix common computer problems, including slow performance, software issues, upgrades and general troubleshooting.

Can you help with Wi-Fi problems?

Yes. We can troubleshoot poor Wi-Fi coverage, slow internet performance and network connectivity issues in homes and small businesses.

Do you support small businesses?

Yes. We provide practical IT support and technology solutions for Auckland small businesses, including computers, networking, Microsoft 365 and remote assistance.

What areas do you service?

We support customers across Auckland, with a focus on East Auckland including Flat Bush, Botany, East Tāmaki, Howick, Pakuranga and Manukau.

How do I book support?

Simply contact Envision IT Solutions by phone or through our website contact form to arrange remote or on-site assistance.